Rita Hendricks Artist
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Questions  and  answers

​SHIPPING/PACKING
​Rates are determined by packing, size of piece shipped and distance within the USA. Costs ranges from 36.00 to 80.00. All art is shipped via UPS. Shipping to Canada is available upon request. Local pick up is also available is the Dallas/Fort Worth area.
PACKAGING
All art up to 18x24 is in a flat art gift box and placed in a larger box with ample packing. Your art is special and it is packed with great care. This contributes to the shipping cost
GENERAL RETURNS
Non Custom Art can be returned within 7 days for a full refund if goods are returned in the same condition as shipped. Return shipping is not included in refund.  If goods are returned with damage there will be no refund. Returns after 7 Days will be issued a store credit.
​CUSTOM PORTRAITS
No Commissions are being accepted at this time. Returns on custom portraits are consider on a case-by-case basis. 

If you change your mind within 3 days and wish to cancel we will refund in full. Written notification of cancellation must be received within 3 days of order.  After 3 days a 20% material fee will be subtracted from the refund. 

If you feel the portrait is not what you expected you must notify us within 2 days of receiving it. We will do our best to come up with a resolution. 
We promise to be reasonable.
​

After 30 days, we can no longer issue refunds or store credit.
COPYRIGHTS
I hold the copyright on all art. It does not transfer to the buyer once a piece of art is sold. Licensing is available.  ​
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  • Home
  • About
  • Original Art
  • Prints
  • Gallery
  • FAQs
  • Contact